Shipping policy
rocessing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Once dispatched, estimated delivery times are:
- Australia: 5–10 business days
- International: 10–21 business days
Please note that delivery times may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Dropshipping Notice Some products in our store are fulfilled and shipped directly by our suppliers from their warehouse locations. As a result, shipping times may vary by product, and orders containing multiple items may arrive in separate packages.
Customs & Import Duties For international orders, customs fees and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll investigate with the carrier on your behalf.
Once you've pasted it in, click Save — your shipping policy will automatically appear in your store's checkout footer, which builds customer trust right at the point of purchase.